Contributor

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1 Message

Tue, Nov 27, 2018 6:04 AM

Spam text

I received a text from 746-118-88. The msg is below. 

 

AT&T Free Message: Your temporary PIN is (I erased the PIN)

 

This is spam right? How do I stop receiving these texts?

Responses

Tutor

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6 Messages

a year ago

You’re correct. I opened the app and it was looking for the pin it had generated. I just deleted the app. It wasn’t much help anyway.

Teacher

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7 Messages

a year ago

I changed my password yesterday but received the same AT&T message this morning when I turned my phone back on. Cahnging the password did get rid of these messages.

Teacher

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7 Messages

a year ago

It didn't get rid of the message for me either

Teacher

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9 Messages

a year ago

If you have the att web security app try deleting it. That is what worked for me.

Teacher

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6 Messages

a year ago

It is The AT&T mobile security app trying to log in.   Open the app and request a new pin or delete the app.  A week of misery to finally figure this out, changing passwords and usernames and calling ATT.  I knew it was an app because it would send a text after a reboot and random hours of the day and night.  

Teacher

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6 Messages

a year ago

It is The AT&T mobile security app trying to log in.   Open the app and request a new pin or delete the app.  A week of misery to finally figure this out, changing passwords and usernames and calling ATT.  I knew it was an app because it would send a text after a reboot and random hours of the day and night.  

Teacher

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7 Messages

a year ago

I think you have the right answer to this perplexing problem. I just requested a new PIN for the mobile security app and I'll see if that resolved the problem. Thanks!

Tutor

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6 Messages

a year ago

I deleted it and no pin texts since. Thank you!

Teacher

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7 Messages

a year ago

I launched Mobile Security, asked for a new PIN and entered it to reactivate
Mobile Security. No new texts since but I'll wait till tomorrow to confirm
that it did work.

It's the next day and no more text messages! So it turns out that it is Mobile Security trying to log in and you can either delete Mobile Security or request a new login PIN. 

Contributor

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1 Message

a year ago

But do I block the number since I’ve been getting here texts 3x a day for a week?

Teacher

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9 Messages

a year ago

Delete the att web security app and that should stop them. The texts are coming from att so if you block it you may not get other texts you want

Teacher

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7 Messages

a year ago

No need to block the number, just delete the mobile security app or, if you prefer, open the app and select "get new PIN". Enter that pin and the texts will stop. The messages are being sent from ATT to reactivate the app. 

Teacher

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6 Messages

a year ago

If Mobile Security is your issue just sign back into the app and the text will stop. No need to block the number.

Contributor

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2 Messages

a year ago

I have been receiving that same message on and off for 2 weeks I never click on it sometimes it’s 2 times a day 

Tutor

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2 Messages

a year ago

I’ve received 16(!) of these messages in 10 days, from the same shortcode, all in the name of ATT. You’d think ATT would want to investigate and block or shut down these messages as a service to its customers and to protect ATTs good name:  I called ATT after getting the first one and talked to someone in security, but clearly this is widespread and ATT doesn’t care.