The new iPhone 15
HammerTime59's profile

Visitor

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3 Messages

Saturday, January 13th, 2024 9:18 PM

Spam Risk calls spoof the voicemail indicator icon

Running latest 17.2.1 software on iphone and getting calls indicating there is a voicemail, trying to get me to accidentally answer the Spam Risk phone call.

There is never a voicemail left on my phone when this happens.

This is happening often; voicemail is often displayed where caller id is, DURING an incoming call. It is pretty obvious that this is an attempt to get me to answer their unwanted call by getting me to take an action, such as unlocking my phone. After their attempt ends and I check "Recents" in the phone app when it displays an unread icon, they have also triggered the voicemail received icon which is displays only for a half second and then disappears, leaving only the missed call icon remaining. This happens over and over.

Anyone else getting this bizarre phone call behavior?

 

Accepted Solution

Community Support

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231.3K Messages

3 months ago

Hi HammerTime59, we understand your situation regarding the spam calls, and we wish to help you with the same. We request you to report offenders that slip through and help block them!

Forward suspicious messages to 7726 (SPAM).
Complete the form to help block spam, robocalls, and unwanted text messages.
Download AT&T Call Protect on your phone to manage future unwanted callers.

 

Please feel free to reach out to us for any further assistance.

 

Thanks,

Billy, AT&T Community Forum specialist

Accepted Solution

Community Support

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231.3K Messages

3 months ago

Hey there! You're right about the iOS 17 uses live voicemail which could be a probable cause of what you are experiencing. However, to be on the safer side I would request you to follow the aforementioned steps to negate the possibility of spams.

 

Thanks,

Veronica C

AT&T Community Forums specialist

 

Visitor

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3 Messages

3 months ago

Thanks, Billy.

An Apple expert explained to me that iOS 17 (by default) uses Live Voicemail.  If a call goes to voicemail, you can still answer it while the caller is leaving a voicemail.  This makes sense as to what I was seeing.

Visitor

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3 Messages

3 months ago

Will do.

Community Support

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231.3K Messages

3 months ago

Thank you for your response. Please feel free to reach out to us for any further assistance.

 

Thank you,

Hella, AT&T Community Forums specialist.

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