Contributor
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2 Messages
sim free Iphone6 model A1586, LTE signal Query
I recently purchased Unlocked Iphone6 16 GB ver from Apple online Store. The model number is: A1586.
My phone not picking LTE signal from ATT network. I contacted Apple regarding this issue and they suggested to contact ATT for technical Support.
I have visited local ATT retails store and they changed the SIM card, but still No LTE signal in my phone.
I have tried all the settings, reset network settings, reset phone but no result.
The phone always picking 4G only. No LTE till date.
The 4G speed is pathetic and it's just: 2.5 Mbps download and 1 Mbps Upload.
Any one else in this community facing similar issue. Please help me with your suggestions and resolutions.
Responses
gphipps
Scholar
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334 Messages
6 y ago
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parthaguha
Contributor
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2 Messages
6 y ago
yes. because other gophone users are getting LTE signals, only Iphone 6 not picking LTE signal
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ATTMobilityCare
Community Support
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15.2K Messages
6 y ago
Hey there @parthaguha
I’d be happy to help with your LTE connection! Please send me a private message by Clicking Here and include the following information. We’ll find the reason why the device is not picking up LTE and resolve it as quickly as possible.
Thanks,
Charise
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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GLIMMERMAN76
ACE - Expert
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21.3K Messages
6 y ago
why did apple sell you a sprint model?
And are you sure its completly unlock?
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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MR_SMiT
ACE - Professor
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1.8K Messages
6 y ago
Are you on prepaid plan? It's possible AT&T do not support iPhone 6 on prepaid service plan, that's why no LTE. Maybe later on it will be allowed on prepaid, like earlier models of iPhones.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ekachra
Contributor
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1 Message
6 y ago
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GLIMMERMAN76
ACE - Expert
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21.3K Messages
6 y ago
sure it does
Models A1586 and A1524 also support LTE networks listed for models A1549 and A1522
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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stillmatic82
Contributor
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1 Message
6 y ago
Having the same problem. Have you found a solution?
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