The new iPhone 15
tea11's profile

2 Messages

Wednesday, November 1st, 2023 9:19 PM

Returned/Stolen phone

I purchased the iPhone 15 via the trade-in program.   I mailed back my iPhone 14 with the packaging AT&T sent me and a few weeks later, received an iPhone SE with a note that said I returned the wrong device.  I never owned an SE and clearly this is a scam - as per the many posts I've read here.  Someone - I presume at the warehouse - stole my phone and replaced it with this garbage part.   I've been a customer for many many years and find this outrageous.  I spoke with customer service and was told that there was nothing they could do. 

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