I purchased the iPhone 15 via the trade-in program. I mailed back my iPhone 14 with the packaging AT&T sent me and a few weeks later, received an iPhone SE with a note that said I returned the wrong device. I never owned an SE and clearly this is a scam - as per the many posts I've read here. Someone - I presume at the warehouse - stole my phone and replaced it with this garbage part. I've been a customer for many many years and find this outrageous. I spoke with customer service and was told that there was nothing they could do.