Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
The new iPhone 14
A

New Member

 • 

1 Message

Saturday, May 16th, 2020 4:37 PM

Reset Apple Watch remotely

I gifted an Apple Watch but forgot to reset it and cannot remember my password i was hoping I could reset the watch remotely from at&t app or website.

Accepted Solution

Official Solution

dwill05

ACE - Master

 • 

7.8K Messages

3 years ago

Resetting Apple devices is something done through Apple or on the device itself. AT&T has no control over that. if you forgot the passcode to unlock the watch, use this:

https://support.apple.com/en-us/HT204567

If the watch needs to be unpaired so you can pair to another phone, these are the instructions.

https://support.apple.com/en-us/HT204568

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.