Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
The new iPhone 14
jacklivehere's profile

Contributor

 • 

6 Messages

Mon, Aug 15, 2022 5:13 AM

Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad

- I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad mini 6 . Right now the only option available is AT&T.

- This is not the same as device unlocking.  The iPad is already unlocked.
- I do not have an account with AT&T and was told this was not required.

- reached out to AT&T Twitter support and they don't understand what I am saying.  Can you please help.
- Here is a similar request that you assisted with in this forum: https://forums.att.com/t5/Apple/APPLE-SIM-AT-amp-T-Carrier-Reveal-Program-Request-to-enable/td-p/5739006

ATTHelp

Community Support

 • 

200.1K Messages

1分前

Hi , based on your carrier visibility concern, we want to get you in a Direct Message(DM). Check the message icon in the upper portion of the page and reply back.

 

In the meantime, please keep in mind that iPads sold through AT&T sales channels (excluding Apple and National Retailers) displays only AT&T through Settings > Cellular Data.

 

To reveal other carriers on an embedded Apple SIM or eSIM-based iPads sold through AT&T:

  • The device must be paid in full (no remaining monthly commitment or installments).
  • The customer must contact Customer Service Advanced Technical Support to request Carrier Visibility.

We'll be happy to further look in to your carrier visibility request! Again, keep an eye out for our DM!

 

Rhoda, AT&T Community Specialist

Contributor

 • 

6 Messages

1分前

Thank you sent details

Contributor

 • 

6 Messages

1分前

:( looks like I am stuck.  Is there any way to request carrier visibility request without account with AT&T?

Need help?
The new iPhone 14
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.