The new iPhone 15
Sdunk1's profile

Tutor

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4 Messages

Monday, July 22nd, 2019 1:47 AM

Request for carrier visibility / carrier reveal on iPad

- I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 2nd generation 10.5”. Right now the only option available is AT&T.

This is not the same as device unlocking.  The iPad is already unlocked.
- I do not have an account with AT&T and was told this was not required.

- On 7/14/19 at 11 am mountain daylight time I called at&t at 800-331-0500, asked for tech support and they submitted this request for me, calling it a “ticket for the team to make a change on the backend.”  They asked for my name, phone number and the device IMEI (I can provide all of these again in a private message). I was not given a ticket reference number but they said someone would contact me within 3 business days. No one has contacted me so far so I’m reaching out to you.
- Here is a similar request that you assisted with in this forum: https://forums.att.com/t5/Apple/APPLE-SIM-AT-amp-T-Carrier-Reveal-Program-Request-to-enable/td-p/5739006

New Member

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10 Messages

1 year ago

Here are the details of the conversation either they don't understand me or I

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