Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

1 Message

Sat, May 25, 2019 8:08 AM

REPEATED text messages stating temporary PIN Reset

I am so frustrated I WILL CLOSE MY AT & T account! At least twice a night I get a text stating to reset pin when I clearly did not do so! The 1st few times I changed my password but it is obviously inhumanly possible to keep up with the scammers & continue to do so ! I’m ready to just close my account & go to Verizon. 

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

 • 

113.7K Messages

10 months ago

Hello, @funny15,

 

We do understand how you feel about protecting your account. As you've already changed your password, the next step is look into and use AT&T's Fraud & Security Resources.

 

Have a great weekend!

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…