Contributor
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1 Message
Removing AT&T account from iPad Air 2
Device sold as used. No SIM card .
I bought a new SIM card from consumer cellular. Activated said card. The cellular showed four bars then shut off service.
I reset cellular data. Reset device. Restored device to factory. The thing still associates AT&T as the cellular service. AT&T says can't help you, consumer cellular says AT&T locked it. Any ideas would be helpful
I bought a new SIM card from consumer cellular. Activated said card. The cellular showed four bars then shut off service.
I reset cellular data. Reset device. Restored device to factory. The thing still associates AT&T as the cellular service. AT&T says can't help you, consumer cellular says AT&T locked it. Any ideas would be helpful
David606
Employee
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3.5K Messages
7 years ago
You need to restore via iTunes. Because if the carrier version is still AT&T then only a PC/Mac with iTunes and full restore will correct that. Go to SETTINGS - GENERAL - ABOUT and what does the carrier line say?
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formerlyknownas
ACE - Sage
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116.6K Messages
7 years ago
Is it saying network blocked? I'm suspecting its blacklisted.
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