For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
J

New Member

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2 Messages

Monday, July 13th, 2020 10:32 AM

Remove apple watch from wireless plan & passcode

How can I remove Apple watch from my wireless plan? I called At&T customer service center many times and they asked me for a  4 digits passcode. I have a memo which I make notes whenever I make an account for something to remember those complicated passwords and usernames. So I do have a memo for this passcode, but AT&T always says it is incorrect. I asked them about how to reset the passcode then, and they said I need to tell them the current passcode and period. Can anyone help me solve this problem? 

ACE - Sage

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117.1K Messages

4 years ago

Login to your online AT&T account.   Once you have logged in you have the option to reset your password and your passcode.

Both of these are for you or security if you don't know them you have no powers to do anything on your own account. Password reset I believe is sent to your email but it may be sent to you by text. Passcode should be the same

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