The new iPhone 15
BryanMelendez's profile

2 Messages

Sunday, February 25th, 2024 10:18 PM

remote management

Hi I have an Iphone 12 that I bought and I need to use it. But its showing me that is remoted managed my AT&T but I live in Puerto Rico and now I cant use the phone.

Bryan Melendez.

2 Messages

2 months ago


Community Support


231.3K Messages

2 months ago

Hi @BryanMelendez ,


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page (AT&T Customer Service - Phone Numbers & Live Chat (, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.


Thank you for contacting AT&T Community Forums.

Hella, AT&T Community Specialist.

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