Skip to main content
AT&T Community Forums
The epic new Samsung Galaxy S21 5G is available for preorder now!

New Member


1 Message

Tue, Jun 30, 2020 4:36 AM

Refund To My Debit Card

I Went Into An At&t Store & Purchased With My Debit Card The iPhone 11 But I Didn't End Up Getting It Due To Super High Down Payment , So I Wanted Them To Put My Money Back On My Card.


Representative Said 3 To 5 Business Days But My Money Isn't In My Bank Account.


Brand User

Community Support


144.7K Messages

7 months ago

Greetings @Tyti_Gates23!


We can definitely provide you the answers regarding refunds!


Please know that credit/debit refunds do usually take up to 3 to 5 business days to appear into your bank account. The process time mainly depends on your financial institution and how they handle credit or debit card transactions.


We hope this info helps, and thanks for reaching out to us!


Dwight, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question