Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

New Member

 • 

2 Messages

Thu, Feb 27, 2020 1:42 PM

Question

When it’s time to pick up my device order from online. Can I use my college ID as my photo ID that’s required ?

Responses

Brand User
ATTHelp

Administrator

 • 

112.6K Messages

a month ago

Hey there @Zay267!

 

When picking up your new device you will need to present a Government -issue ID, passport, or a current valid Driver's License.

 

In certain situations a Student ID badge, Business-issued photo ID badge, Vehicle registration, Major credit card with a photo (Visa, MasterCard, Discover, American Express, or Diner's Club; Debit cards do not qualify as identification are among acceptable forms of secondary identification.

 

Make sure to view our policy about online and In-Store Pick up.

 

We hope you enjoy the rest of your day.

 

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…