Troubleshoot your device issues
toonytoony's profile



1 Message

Mon, Dec 12, 2016 2:22 PM

Puk code iphone 6 plus

I need puk code but. Im not the main holder number

what should i do?

Accepted Solution

Official Solution


Community Support


194.8K Messages


Hello @toonytoony!


I am sorry to hear you’ve been experiencing phone problems due to your SIM card being locked. I will be more than happy to resolve your PUK code issue!


If you are the account holder or an authorized user you can retrieve the unlock code set up for your mobile device online. When logged into your myAT&T account you will select:


  • My Plans, Devices, Services.
  • Select the line needed.
  • (+) to expand Manage device.
  • Unlock SIM using unlock key.


In the event you don’t have access to the account, the primary owner has the ability to add authorized users when signed in under their personal credentials. When completed, authorized users have permission to make limited changes.


Thank you for contacting us on our Community forum. If you have any additional questions, don’t hesitate to let us know.


Have a great upcoming weekend!


Samantha, AT&T Community Specialist



1 Message


I got  a iPhone 6 Plus 

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