The new iPhone 15
RMCGAHAN44's profile

New Member

 • 

1 Message

Wednesday, May 31st, 2023 12:46 AM

Protect Advantage

How much is deductible for claim on damaged phone with Protect Advantage?

Community Support

 • 

230.7K Messages

10 months ago

We're here to assist you with your Protect Advantage concerns RMCGAHAN44.

 

The deductible amounts are based on device tiers which are listed below:

  • Tier A Deductible: $25: AT&T Cingular Flip IV
    Samsung Galaxy A13
    Samsung Galaxy A51/A51 5G
  • Tier B Deductible: $50-Apple Watch SE GPS + Cellular 40mm (Aluminum Case - All bands)
    Netgear Nighthawk M6
    Samsung Galaxy Watch 5 40 mm
  • Tier C- Deductible is $125: Apple Watch SE GPS + Cellular 44mm (Aluminum Case - All bands)
    iPhone SE/SE 2020/SE 2022 64GB
    Samsung A52 5G/A53 5G
    Bring Your Own Device (a non-AT&T make/model)
    Samsung Galaxy S21 5G 128GB/256GB
    Microsoft Surface Go 3
  • Tier D Deuctible is $200:Apple Watch 6/7 GPS +Cellular (aluminum case- all bands)
    Apple iPhone 13 128GB/iPhone 13 Mini 128GB/iPhone 13 Mini 256GB
    Apple Watch Series 6/7 GPS + Cellular (Stainless steel case- sport and loop bands)
    Samsung Galaxy S20FE 5G/S20 5G/S21 FE 5G/ S21 5G/S22 5G 128GB
  • Tier E Deuctible is $250: Microsoft Surface Duo
    Apple iPhone 13/13 Pro/13 Pro Max/13 mini 512GB
    Samsung Galaxy Z Flip3 5G
    Samsung Galaxy Tab S8+
    Samsung Note 20 5G/Note 20 Ultra 5G
    Samsung Galaxy Z Fold2 5G
  • Tier F Ductible is $299

To see the deductible amount for your device, please visit phoneclaim.com/att or call Asurion at 888-562-8662. Some devices may be moved to a different deductible tier during their lifecycle.

 

Let us know if you have any additonal questions.

 

Marilyn, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.