For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
KCAOSH's profile

Tutor

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6 Messages

Wednesday, January 3rd, 2018 8:38 PM

Please help me

Hello everyone, I have a problem with my phone. 

Since I finished my study in the states, I am going back to my home country. The thing is I can't use my new telephone company's SIM card. After googled this issue, I figured out that mine phone is locked by the ATT company.

I bought my iphoneX on best buy with the full prince, but it is under 6 months. What can I do about that? How can I get unlocked?

I have been using ATT for three years, but I can't even use my phone right now. Please help me.

 

Warms Regards. 

Tutor

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6 Messages

6 years ago

Thank you sir. I am really excited about it. Since I can't use my phone
right now, my friend can represent me to explain to you. His number is
[edited for privacy – please do not post personal information]
and also he is available whole day tomorrow. If you have any concerns or
updates, please email me. I really appreciate that. Thanks.

Community Support

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231.4K Messages

6 years ago

Hi @KCAOSH,


Thank you for getting back to me. For security purposes, kindly send the information requested in private message to @ATTCares.


Thank you and have a good day!


Denise, AT&T Community Specialist

Voyager

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3 Messages

6 years ago

Hi there,

I have the exact same problem. However, I can't privately message @ATTCares. Who can I contact about this?

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