The new iPhone 15
allicat777's profile

2 Messages

Thursday, February 29th, 2024 1:34 AM

phone

I ordered the 14 because my 11 was paid off, I canceled immediately because I changed my mind and wanted the 15, and when I went to upgrade my 11 it said I had to pay off the 14, I didn't get the 14, I wasn't charged for it how do I get this off my account so I can upgrade my phone?

ACE - Master

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10.4K Messages

2 months ago

How long ago did you cancel?  Assuming that you did an upgrade to the 14 from the 11, it won’t let you upgrade the 11 again until the upgrade eligibility resets.  That may take a couple of days to reset, even if you canceled immediately.

2 Messages

2 months ago

about 5 days ago thank you tho I'm assuming it should be gone at most  7 days

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