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namiq73's profile

3 Messages

Saturday, April 6th, 2024 6:36 AM

Phone Unlock

I bought the phone in Azerbaijan before it worked then it didn't work

phone imei stalone write pleses help me 

ACE - Master

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10.6K Messages

1 month ago

Use the unlocking portal.

https://www.att.com/deviceunlock/

Since AT&T doesn’t sell phones in Azerbaijan, there is a good chance that the phone may not be unlockable or even blacklisted.  AT&T will not be able to unlock the phone if it isn’t eligible.

Community Support

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232.2K Messages

1 month ago

Hi @namiq73,

 

We hear you, and we would like to get you all the help we can. 

 

Since the device was not purchased from AT&T, you would need to contact the seller to see if the device is unlocked, however, if you have any other technical issue with connecting to our network, please specify the issue you are facing so we can assist you further. 

 

Hope this helps! Feel free to contact us if you have any further questions. 

 

Thank you for contacting AT&T Community Forums,
Gary, AT&T Community Specialist.

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