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Phone Unlock not working
Hi I was gifted a Iphone from a family member. I have been trying to unlock it but the online system does not work and no one at my local store will help me. I submitted the request friday, never got the confirmation email. 48 hours go back and I get an email saying that the unlock was canceled because I did not accept the request and to submit a new form. I go to submit a new form and then I got an error saying I have a pending request. I track my request using the req number and it says it is paused because they are awaiting the confirmation email. I talked to live chat and they were everything but helpful. The person didn't understand what I was saying and just said he would escalate it and nothing has happened since. I am literally phoneless awaiting this.