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fvillegirl's profile

New Member

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2 Messages

Friday, October 21st, 2022 3:35 AM

Phone rings and goes right to voicemail

About a month ago my phone stopped receiving phone calls.  Calls ring for a second and go right to voicemail.  Then shows a missed call.  I have gone to AT & T, they checked all of my settings, went to Apple and then ran diagnostics on my phone and nothing was wrong with it.  I got a new phone and it's still happening.  I can't be the only one this is happening to....HELP

New Member

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1 Message

7 months ago

Same thing here.  new iphone 13 and calls going straight to voicemail.  checked everything a dozen times.  everything else works just not getting calls

ATTHelp

Community Support

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215.4K Messages

7 months ago

Hello, @Spiderpepsi40. Thank you for making us aware of this situation. We want to help!

 

Have you tried resetting your network settings? If not, you can reset your network settings to refresh your connection to the network. Resetting the network restores the default settings on the device. Be aware, Bluetooth pairing and Wi-Fi settings are deleted and will need to be re-added. You will not lose data like pictures, videos, or text.

  • iPhone: Settings>General>Reset>Reset network settings
  • Android: Settings>General Management>Reset>Reset network settings

You can visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. From there you will select your device then navigate back to that section and click Connection>Phone Calls. Then follow the prompts and you'll come across very helpful personalized solutions. 

 

Learn about other ways your wireless service can be affected here in the Forums.  

 

Come back and let us know if these tips helped.  

 

TT, AT&T Community Specialist   

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