Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Tue, May 21, 2019 3:14 AM

Phone number change

How do I change my phone number online?


Accepted Solution

Official Solution

Brand User

Community Support


127K Messages

a year ago

Hi @Miller101


Thank you for reaching out to us today. We can help you with a number change.

There are a few things to know before changing your wireless number.

  • You can change your number for free within 30 days of activation. After 30 days, there'll be a $36 change fee charge.
  • Your monthly service charge will be prorated between your old and new numbers.
  • Write down any essential voicemail messages tied to your old number, as they won't transfer.
  • You need to create a new greeting for your new number.

Get a New Number

  1. Go to Account overviewMy wireless.
  2. Scroll and select the device you want to transfer a number to > Manage device & features.
  3. Select See more device options> Change a wireless number.
  4. Follow the prompts to get a new number.

Here is what to consider after your number change. Features don't carry over from your old number to your new number and should be updated this way:

We hope this helps! Please let us know when you successfully change your number. Thanks for being the best part of AT&T Wireless!


Darais, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question