Contributor
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1 Message
Phone insurance dilemma: phone reported lost, received after claim –now found
[Subject edited for better exposure]
Hi,
I had lost my phone, put in a claim, and got my new phone today and found my old phone what should I do?
Contributor
•
1 Message
[Subject edited for better exposure]
Hi,
I had lost my phone, put in a claim, and got my new phone today and found my old phone what should I do?
Accepted Solution
Official Solution
Anonymous
New Member
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25.7K Messages
8 years ago
The terms of the Asurion agreement state quite clearly if you lose a phone, and they replace it for you - and you recover the lost device, the recovered/lost device needs to be sent to them. When on the phone with them to get the replacement device you had to agree to this. I have had to whenever I filed a claim with them.
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