Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
The new iPhone 14

New Member


4 Messages

Wed, Apr 20, 2022 4:00 PM

Past records

I am needing to get my old phone records from 2016-present

Accepted Solution

Official Solution


ACE - Expert


59.7K Messages

5 m مضت

Your last 16 months of records are online. For anything older than what is online you must call and request bill reprints. Make sure you ask for the detailed bill that includes call and text logs. There is a $5 charge for each bill reprint, so it won’t be cheap. This is for postpaid service only. If you have prepaid, 6 months is all that is available and that is online only.

Need help?
The new iPhone 14
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.