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DreyWatsonJr's profile



1 Message

Wednesday, August 1st, 2018 11:07 PM

Order still being processed for 6 days?

Thursday July 26th my dad ordered me, my stepmom, and himself a phone. They said it would be delivered on Tuesday July 31th. It is now August 1st and the day is almost over so I’m guessing it won’t come today. So I called the order status number and they said it’s still being processed. Why is it still being processed after 6 days. I’m very disappointed, we were very excited about these phones. 

Accepted Solution

Official Solution

Community Support


225.7K Messages

5 years ago

Hi @DreyWatsonJr,


That's a great question, and we do understand the concern!


We have a very detailed answer in another forum post covering the same topic. There is also a support article with more information regarding Order Status.


We hope this helps, and enjoy your week!


Trace, AT&T Community Specialist

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