Contributor
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1 Message
Order still being processed for 6 days?
Thursday July 26th my dad ordered me, my stepmom, and himself a phone. They said it would be delivered on Tuesday July 31th. It is now August 1st and the day is almost over so I’m guessing it won’t come today. So I called the order status number and they said it’s still being processed. Why is it still being processed after 6 days. I’m very disappointed, we were very excited about these phones.
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.7K Messages
5 years ago
Hi @DreyWatsonJr,
That's a great question, and we do understand the concern!
We have a very detailed answer in another forum post covering the same topic. There is also a support article with more information regarding Order Status.
We hope this helps, and enjoy your week!
Trace, AT&T Community Specialist
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