The new iPhone 15
littlerockvol's profile

Contributor

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9 Messages

Tuesday, October 31st, 2023 1:52 PM

Order I placed

Order: 23-777241361258434

Ordered on: Oct. 28, 2023 at 1:37 p.m. ET

I need to change the delivery. Showing shipping dates between Nov 10-27. I need it sooner!  What can be done? 

Accepted Solution

ACE - Master

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10.1K Messages

4 months ago

No way to get it shipped faster.  That date is when they expect your phone to arrive from Apple and based on how many orders are ahead of you.  They aren’t going to let you jump the line to get your phone ahead of others who ordered before you.  Cancel, if you can, and buy the phone from Apple or any other authorized reseller like Best Buy.

ACE - Expert

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27.5K Messages

4 months ago

New iPhone?

The iPhone 15, iPhone 15 PlusiPhone 15 Pro and iPhone 15 Pro Max are now available to purchase in-store and online. However, a combination of high demand and supply chain delays means that some models are taking longer to arrive in customers' hands than others.

Apple’s latest Pro phones, in particular, are facing hefty delays in the US, UK and Australia – the longest current wait time clocks in at a whopping 50 days

https://www.techradar.com/phones/iphone/iphone-15-delays-latest-delivery-estimates-for-every-model

Contributor

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9 Messages

4 months ago

I have already ordered the iPhone 15 pro max. Shipping date toooo long. I am trying to get it shipped to faster. 

ACE - Expert

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23.8K Messages

4 months ago

That can't be done as stated above. It's all inventory related and AT&T will ship it once they get the phone and the orders placed before yours are fulfilled first.  If you wanted it sooner, you should have purchased it directly from Apple, either online or in an Apple Store.

Community Support

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229.9K Messages

4 months ago

Hey @littlerockvol, We've all been in a place, where we were excited to receive a new device. Let's get the information you need.

 

Due to a high demand of the products is why you are facing a delay. It means that some models are taking longer time to arrive.

Unfortunately we can not change the delivery date to sooner. We request you to please bare with us.

 

Reach out to us, if you have any more questions.

 

Thank you for contacting AT&T Community Forums 

Scarlett, AT&T Community Specialist

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