The new iPhone 15
S

New Member

 • 

2 Messages

Tuesday, November 24th, 2020 2:36 AM

Order for iPhone 12 Pro

I ordered my phone from my AT&T app on 10/26 and received a delayed shipment until 12/16. My husband called 611 on Thursday of last week and received his today. This infuriates me. It should be prioritized by who placed orders first. Anyone else experience this issue? I'm so frustrated. 

ACE - Master

 • 

10.4K Messages

3 years ago

Did you order the same model/color/capacity as your husband?  Different models have different popularity and stock levels.  If your husband ordered a less popular model than you, that may explain why he got his first.  AT&T is at the mercy of Apple in which phones they make when and how many they make before swapping  to another model.

New Member

 • 

2 Messages

3 years ago

Same make and model different color and storage capacity. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.