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New Member

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1 Message

Fri, Jan 17, 2020 7:57 PM

One person is not receiving my iMessages or Text Messages on their iPhone but I can receive theirs

I've never had this happen before. Every attempt to text this one person, nothing is going through. We've tried repeatedly to figure out what's going on. I can receive his iMessages but he's not receiving my iMessages or Text Messages. The iMessages turn into Text Messages and then never get delivered. We've had to resort to communicating via email.

Responses

Brand User
ATTHelp

Administrator

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108.7K Messages

a month ago

Hello @bobbyjames,

 

Allow us to lend a helping hand. Are you experiencing this issue with any other contacts? We recommend having the other person reach out to their service provide for troubleshooting tips. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist  

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
mobilemax

Employee

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796 Messages

a month ago

Hello,

It sounds like they must have unintentionally blocked you in their contacts. Have time go by a store to have a rpepresnative help look at settings, or have them call Apple at (Phone number hidden)

(edited)

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.