New Member
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2 Messages
Notification does not work for voicemail on IPhone 8 plus
I have a notification issue with my phone service. My voicemail notification does not rings like my text message when someone leaves a voicemail. I have worked with apple for 2 days. We have started with a new phone by removing my sim card, reseting the phone, reset the network and turn the notification on and back on this still did not fix the issue. From reviewing the internet it seems this has been an known issue and there has yet to be a fix for it. Can you please provide the correct fix for this issue ATT. Thanks
ATTHelp
Community Support
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231.4K Messages
4 years ago
Hey there @dheyward!
Let's look into what could be going on with those voicemail notifications for you. We advise that you make sure your voicemail notifications are active by following these steps:
Additionally, if your issue persists despite the first steps, try the following:
We hope this info helps.
Lar, AT&T Community Specialist
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mobilemax
Employee
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797 Messages
4 years ago
Hello,
Appears to be related to iPhones, not the carrier they’re on. Apple has a great support app, Apple Support,t that allows you to chat directly with them (or call) and easily document the recommended fixes. Here’s one of a few threads in the issue: https://discussions.apple.com/thread/8035455
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