Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!

New Member


4 Messages

Sat, Jan 4, 2020 6:39 AM

Not recieving SMS Authentication Code on iPhone 11 for Instagram

I've just upgrade to the iPhone 11 Pro. Love the phone, the camera is unreal, but not sure if I'm having a service issue or hardware app installation issue. I've downloaded Instagram, and had to reset my password. I've been trying to authenticate into Instagram. I get 90% of the way setting my password, then I get to the last mile where the SMS 4-digit code is not sending to my new device. I miss IG, can someone please help me troubleshoot why I'm not receiving the SMS Authentication code? Looks like this is a common issue/theme in the community thread.

ACE - Sage


98.6K Messages


Since most of you use an iPhone, this is what has worked for other people. Go to your message settings, go to where it says send and receive and has your phone number, remove the phone number. Restart your phone go back into message settings and add your phone number back. Then test two factor and see if you are now getting the message codes for two-factor Authentication.





28.6K Messages


@skeeterintexas  👆👆👆this spam needs deleting

New Member


1 Message


I have the same phone but nothing like this happened to me! my friend had this problem! how? what does it depend on? how is it possible?

Need help?
The new iPhone 13
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.