Not receiving some texts

Afternoon @Kkelev!

Not being able to receive text messages from your device can be a pain, we can help you with that!

You can visit our AT&T Troubleshoot & Resolve Tool and select what brand/model device you have, go to Messaging in the Service/Network issues section and follow the steps to get your cellphone features back up an running.

We appreciate you reaching out to the community for assistance. Have a good weekend!

Dwight, AT&T Community Specialist

i have the same issue with the same

phone. have you found a solution? its driving me nuts.

I and  other having same issue. Also no notifications on texts intermittently 

Ugh same issue and I have tried all the troubleshooting and nothing works

Same here. Still. I had an iPhone 7. Upgraded to an iPhone 12, primarily to deal with this problem. None of the “solutions” work and now I can’t get into several of my banking apps. Please help!

We'll be happy to assist you with your text messaging concerns @Kimberlymeans.

Are you noticing that this occurs primarily with Android contacts? If so, try disabling iMessage by going to Settings > Messages and toggling iMessage to 'off.'

You also mentioned that you've tried various solutions already. What have you tried and how did they interfere with your banking apps?

With more details about what's going on, we'll be better positioned to assist you. In the meantime, you can also try using our troubleshooting diagnostic tool. Simply click 'Fix My Wireless' and sign in to get started.

Darais, AT&T Community Specialist

I mentioned the things I had done in a new post I created this morning. The troubleshooting tool did not solve it. I’ve toggled iMessage already. The numbers are not blocked. I’ve reset the network. I have no idea if these businesses are using android or iPhones. It’s automated numbers. Nothing I’ve done interfered with my banking apps. I just all of the sudden could not receive automated texts from anyone. The only truly important ones are from my banking apps.