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juciarab's profile



1 Message

Monday, September 18th, 2017 12:39 PM

Not receiving any response from ATTCares



I was wondering if anyone knows how come I don't receive any response from "ATTCares"?

I have sent "ATTCares" fromerly "ATTMobilitycare" several messages, but have not heard anything back.

I am a military member and I am trying to get my device unlocked before my upcoming deployment.

I would need assistance from ATT directly since the ATT unlock page failed to help me out.

Any help would be greatly appreciated.


Thanks in advance!



Community Manager


10.3K Messages

6 years ago

Hi @juciarab Thank you for posting and thank you so much for your Service!


I'm very sorry your first message didn't get a reply, but I see that someone replied to a second one today, and I'm hoping you're getting the help you need. Please let us know if you need anything else or have any other questions.


Thank you,


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