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wp3gi's profile

Tutor

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5 Messages

Thu, Sep 24, 2015 11:41 PM

Non-AT&T iPhone 6 does not provision correctly for VoLTE / HD-Voice

Can't get the non-AT&T iPhone 6 Plus (A1524 model) to provision the VoLTE / HD-Voice service.

 

Anyone from the HD Voice department want to help?

 

Thanks in Advance.

ACE - Sage

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102.3K Messages

7 years ago

link below to information on VoLTE.  You may need a different SIM card.

 

http://www.att.com/esupport/article.jsp?sid=KB425890

 

 

Tutor

 • 

5 Messages

7 years ago

The sim card is the correct one, that has been checked, from that list this is the only item that I can't seem to do is "Have a postpaid AT&T account that is provisioned for AT&T HD Voice"

MR_SMiT

ACE - Professor

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1.8K Messages

7 years ago


@wp3gi wrote:

The sim card is the correct one, that has been checked, from that list this is the only item that I can't seem to do is "Have a postpaid AT&T account that is provisioned for AT&T HD Voice"

The iPhone 6 Plus A1524 has to versions, unlocked and another locked to Sprint network. If you got iphone from Sprint, you may have to get it unlocked by Sprint. I do not know if they have same rules about unlocking phones like before.

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