NO SIM, SOS and ATT site not working
I have an iPhone XS Max and woke up this morning to NO SIM and SOS mode.
There are several NO SIM questions posted. Is this a new thing, or has this been going on forever and it's only new to me?
I thought maybe my phone or SIM card was going bad because a google search hinted that could be a problem - I had been planning to upgrade this year anyway so I thought I'd just go on and do it. I get to the website and click on upgrade - get an error. Repeat many times and get the same error. I used two browsers, one of which was newly downloaded for this purpose. Same results.
I download the app, log in, click on upgrade - get a blank screen forever. Repeat multiple times, same thing. Uninstall and reinstall the app, same thing.
Complain on twitter because saying things in public is the only way to get help from anyone these days, get a little help which leads to a link to the phone choices where I'm finally able to start the upgrade process, but when I go cart, cart is empty. Every time, no matter what I do. Now I'm worried that anything I set up if I can set anything up, will fail and I'll get charged and never get a new phone, so I exit the twitter chat.
I tried using the chat feature on the app and wow is that ever a waste of time. The bot was just grabbing random words in my comments and giving me options that weren't solutions to my problems.
So it's a huge bust and I can't get a new phone, and I come here to complain and see the NO SIM thing is happening to other people too, so maybe it's not even me and my phone, it's ATT.
FYI I have never, not once, opened my iPhone and tried to remove my SIM card. I've never opened the phone at all (SIM card inserted wrong is a common reason for NO SIM according to google). My phone is up to date, and I've really had no problems with it until now, which is why I haven't bothered to update it even though I've been eligible for a while.