No Service in the Ellensburg Washington area
So I don't have cellular service that is working -now day 2. Plenty of "bars" on my phone but unable to call or receive calls. I go into town to the retail store in Ellensburg, Wash. and they say there is a system wide problem in our area and that I need to download an app to report the outage. WT*UCK is this? Is this what your customer service has become? So today, day two with no service, I call the toll free number from my house phone, and they want to set up some sort of pass code and I have to read a text she is going to send me. Hello? Can you hear me now? I don't have service that is working. You guys have become the Grey Hound bus of the cellular business. When can I expect service to return in our area????????
Also, please provide me with a contact name and address I can make a formal complaint to AT&T. I will also be filing a complaint with the FCC/FTC.