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markparker118's profile

Contributor

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1 Message

Tue, Jun 23, 2015 2:57 AM

no device unlock confirmation email

Tried to unlock 3 phones for a week now. I never get an email for confirmation, then after 24 hours, my request is cancelled.

Responses

JohnRam

Former Employee

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41 Messages

6 y ago

Sometimes this issue does occur, contact customer care at 1(800)331-0500 or by message @ATTMobilityCare and they can summit the ticket for you and it does not require the confirmation email.

 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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