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New Member

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1 Message

Sat, Mar 28, 2020 9:36 PM

No cellular data

All of a sudden I can’t get cellular data in my neighborhood

Responses

Brand User
ATTHelp

New Member

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120K Messages

2 months ago

Hello @Bigassbobnyc,

 

We'd be more than happy to take a closer look into why you're unable to use cellular data in your area.

 

We'll need some more details in order for us to better assist you:

  • How long has this been going on?
  • What is the make and model of the cell phone that you're using?
  • Also, what is the zip code for your neighborhood?

Please let us know.

 

In the meantime, we recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution.

 

We hope this helps and look forward to hearing back from you.

 

Sean, AT&T Community Specialist

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