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New iPhone X shutting off randomly
I received my iPhone X and as I was setting it up it turned itself off. The Apple logo flashes every 5 seconds like it is trying to reboot. I try to do a soft reset (Volume up, Volume down, Lock button) and that reboots it eventually. I have to do this several times for it to work. But inevitably it will shut down again at some point. This is a brand new phone. I have contacted ATT (where I got the phone), they referred me to Apple, and Apple told me I need to contact the insurance company. The insurance company is telling me to file a claim and want to charge me a $100 deductible. Did I mention this a brand new phone out of the box? I have completely wiped the phone and reloaded it from iTunes. It is still doing the same thing. Another ATT employee told me to take it to an Apple store (the nearest store is 2 1/2 hours one way) but they would probably give me a refurbished phone. Paying for a brand new phone, not being able to use it, and trading it in for a refurbished phone doesn’t sit to well with me. How do I resolve this issue??