
New Member
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4 Messages
new 5G iPhone - uploading pics takes forever
why does it take 4 days for photos to upload from supposedly 5G iPhone to computer?
New Member
•
4 Messages
why does it take 4 days for photos to upload from supposedly 5G iPhone to computer?
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.7K Messages
1 year ago
Hello Ck9, we're here to help you with transferring photos from your iPhone to your Mac laptop.
Get transfer, backup, and restore instructions for your specific device in Device Support. Look under Device Instructions, then Backup & restore.
Note: Albums will appear in the side bar. Learn more from the Apple support articles Import photos and videos from your iPhone to your Mac or Windows PC and Back up your iPhone.
There are different transfer, backup, and restore options.
Transfer data from device to computer
Email yourself
Use your email account on your smartphone or tablet to email photos or other content to yourself. Then, open the email on your computer and download the photos or files.
Connect with a USB cable
If your smartphone or tablet came with a USB cable, you can use it to connect your device to your computer and transfer music, pictures, contacts, and other files.
Visit Device support to learn how to transfer files to or from your specific device and a computer. Look under Music, Photos & video, then Transfer media to & from a computer.
Backup and restore applications
Some common backup and restore applications include:
Let us know if this helps!
Thank you for visiting AT&T Community Forums!
Carlton, AT&T Community Specialist
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dwill05
ACE - Master
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9.1K Messages
1 year ago
The speeds you get connecting to a cell network wirelessly have nothing to do with the speed you get transferring to a physical device like a computer because they are different processes. Usually you download photos to a computer via a cable or Bluetooth. How are you transferring photos, and how many photos do you have? 4 days sounds like an extremely long time.
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OttoPylot
ACE - Expert
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22.7K Messages
1 year ago
Takes me about 5 seconds to transfer a photo from my 5G iPhone to my laptop via Airdrop. Same if I receive a photo via messaging. And speaking of cellular 5G, it's unreliable in our area so I just leave my phone on LTE.
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dwill05
ACE - Master
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9.1K Messages
1 year ago
Airdrop uses Bluetooth to connect and device-to-device Wifi to transfer. Nothing to do with the phone being 5G or on a 5G cell network.
(edited)
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OttoPylot
ACE - Expert
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22.7K Messages
1 year ago
I know that but the OP didn't specify how he is uploading his pics to his laptop. As far as we know, he's trying to use iCloud. I only mentioned 5G because he mentioned 5G.
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Ck9
New Member
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4 Messages
1 year ago
using wifi, not a cable. using a cable from phone to laptop does not improve speed.
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sandblaster
ACE - Expert
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64.7K Messages
1 year ago
Either way, direct cable or WiFi, the cellular network has nothing to do with it. Could be an issue with the phone or the laptop. Do you have this issue with other devices? How exactly are you uploading over WiFi? What program?
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Ck9
New Member
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4 Messages
1 year ago
using the photo program that came with the phone.
last phone had no issues, uploaded within minutes.
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dwill05
ACE - Master
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9.1K Messages
1 year ago
How exactly are you transferring photos? I’m not aware that there are other options in the native photo app other than uploading to iCloud or using airdrop to transfer photos to another device without using a cable. In any case, this sounds like an Apple issue if the speed changed badly compared to a previous iPhone.
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OttoPylot
ACE - Expert
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22.7K Messages
1 year ago
Are you trying to transfer your photos from your iPhone to the desktop of the laptop or to Photos app on the laptop? Are you using a Mac laptop?
Transferring photos from my iPhone 12 works just as well regardless of the method used.
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