The new iPhone 15
Swastik's profile

New Member

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1 Message

Tuesday, January 31st, 2023 12:55 AM

Network problem

Hello I’m not getting any network when I put my SIM card in my iPhone 14pro max

Community Support

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229.6K Messages

1 year ago

Hi there @Swastik, we want to help you recieve a connection whenever you use your AT&T SIM card.

 

You won't get a connection to our network just by inserting an AT&T SIM card into your device, however. Both your device and the SIM card you're using will need to be activated first, which you can do on our activation page.

Depending on the SIM card you're using, you'll also need a postpaid plan or a PREPAID plan. If you're using a PREPAID SIM, then you'll need to have made a payment on your PREAPID plan as well.

 

Please let us know if this helps, so we can look into this further if needed.

Dylan, AT&T Community Specialist

ACE - Master

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10K Messages

1 year ago

I assume you are using an eSIM, since the 14 only uses eSIMs.  Are you trying to install an AT&T eSIM?

ACE - Expert

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64.7K Messages

1 year ago

@dwill05 The OP could have a 14 from outside of the US. A user from Canada posted the other day, apparently 14’s sold in Canada have a physical sim slot.

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