The new iPhone 15
Vegas2020's profile



2 Messages

Thursday, November 28th, 2019 8:36 PM

Network Extrusion on cell phone

I have IPhone using cellular data only. No WIFI.  My logs say there is a virtual tunnel. VPN. Apple engineering just pulled the analytics off my devices as they are both doing the same exact thing. I am having lack of encryption, lack of privacy etc. 

Apple is asking me to upload photos and describe what exactly is going on. If I knew what was going on I would stop it, or at least try to. I have changed devices, numbers, I clouds, you name it. 

I think my questions are probably more telling because the above seems to get me no where 😞 

I hope someone can help answer even one Q 😊


1. Why is there a remote access network extrusion VPN on my IOS device??


I never downloaded or activated one.

2. Is the remote tunnel going to “search guide Inc”?  Or is that just the DNS settings?


(Sorry I don’t understand the difference) 🙂 



3.what is a loop back I have read over and over but I still can’t grasp, is there a self-contained server on my device? In a VM? Is that the node local multicast? 


4. Can I open terminal on IOS and get rid of the tunnel or am I stuck? Help! What can I do 🤪

Community Support


231.3K Messages

4 years ago

Hello, @Vegas2020,


Thank you for reaching out on this. We'd love to see what we might be able to do to help. Do you have any security apps on your iPhone? If so, was one added just before you noticed the VPN on your logs? Security apps generally use VPN and one might be what you're noticing.


Please let us know.


James, AT&T Community Specialist

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