The new iPhone 15
paleosonic's profile

1 Message

Friday, February 23rd, 2024 2:22 PM

my stuck in SOS mode

my phone does not have service and is stuck in SOS mode. i’ve tried everything: refreshing esim, installing updates, following prompts on my at&t account to troubleshoot and nothing is working. is there another outage today 2/23/24? the outage yesterday didn’t affect me. i’m in washington, D.c.  

ACE - Sage


117K Messages

2 months ago

The "why" for the outage still has not been determined.

If turning off/on your phone and refreshing network connections does not put you back on the network, go to an AT&T store for a replacement SIM.  If Wi-Fi calling works, you can call for a replacement ESIM.  

If you can report back what did work it might help others who are still having the same problem

ACE - Master


10.4K Messages

2 months ago

From what I’ve seen, the cause of the outage has been determined.  AT&T was doing some sort of software or infrastructure upgrade and botched it up.

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