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My iPhone XR is Locked Because it’s a refurbished iPhone
I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers
ACE - Expert
3 months ago
What does being refurbished have to do with it? You don’t need the original owner’s information to request an unlock. Use the unlock portal: https://att.com/deviceunlock
If your request is denied and you need to contact the original owner, ATT won’t provide that information.