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Kylangarrett's profile

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1 Message

Wednesday, February 22nd, 2023 11:12 PM

My iPhone XR is Locked Because it’s a refurbished iPhone

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

1 year ago

What does being refurbished have to do with it? You don’t need the original owner’s information to request an unlock. Use the unlock portal: https://att.com/deviceunlock

If your request is denied and you need to contact the original owner, ATT won’t provide that information.

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