
New Member
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5 Messages
my device was aproved to be unlocked, but it keep locked
“We've approved your request to unlock your device. Here are the instructions to complete your unlock:”
But I still have a locked phone!

New Member
•
5 Messages
“We've approved your request to unlock your device. Here are the instructions to complete your unlock:”
But I still have a locked phone!
dwill05
ACE - Master
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7.5K Messages
6 months ago
Have you checked the locked status on the phone itself? Look for the carrier lock status line under settings - general - about.
Also, was the approval on Aug 6, or June 8? Not sure if the 06-08 date format is US style or European style (although it should be US style). If it is Aug 6, Apple may not have processed the unlock yet (may take a couple of days)
Finally, how do you know the phone isn’t unlocked? Have you tried a non-AT&T SIM in it? The phone needs to connect, either via cellular or WiFI, to the Apple servers to process the unlock.
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jaiwsoon
New Member
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5 Messages
6 months ago
it was on june, and it keeps locked :/
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jaiwsoon
New Member
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5 Messages
6 months ago
:
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sandblaster
ACE - Expert
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62.2K Messages
6 months ago
To complete the unlock, your phone must communicate with Apple activation servers. That doesn’t happen unless you put a SIM card from another carrier into the phone or do a backup/restore or erase your phone and set up as new.
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dwill05
ACE - Master
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7.5K Messages
6 months ago
OP started a new thread with some info not previously provided. Closing this thread as a duplicate.
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