
Contributor
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1 Message
My Data went over excessively this month
Hello! I appear to have an issue with my phone excessively using data. I'm trying to view my data usage to troubleshoot what apps or processes are causing me to go over my 2GB limit, but the report is not very detailed. It does not tell me what function is using the data. I don't use my phone heavily and I'm connected to Wifi whenever possible. I also do not run apps in the background and close them after use. I don't have many apps setup for background refresh either. Any tips or suggestions to help me track down what is using all of my data? I don't like being overcharged.
GeekBoy
Master
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4.1K Messages
9 years ago
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Mycroft8
Mentor
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46 Messages
9 years ago
A few weeks back, the Wall St. Journal pushed out a very buggy update to it's IOS app. Left on your device for long enough, it would somewhat continuously keep trying to download issues. That specifically hit me, and is the reason why my usage went up this month. I am on a 10gig plan though, and I caught it after 1.5gb or so. One symptom of having the bad version of the Wall St. Journal app is your device having severe problems trying to any OTA os or app updates.
The only fix is to completely delete the bad Wall St. Journal app; for safety power down and restart, and reinstall.
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