Moved out of AT&T with Installment plan pending.
In short, I got crack on my Iphone X Screen and Asurion[Insurance provider] didn't had any eligible repair center in Seattle and asked me to look fot them by entering zip codes of different location. They didnn't provide any help in finding one, event in different cities.
AT&T also failed to help, and after a long discussion over call call customer representative said "I can move out of the plan & I can return the phone at AT&T store and wont have to pay any pending amount in my installment plan"
Based on this verbal commitment I moved out of the plan and now they are asking me to pay remaining $800. PLEASE HELP.