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Tutor

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8 Messages

Tue, Sep 20, 2016 4:46 PM

Microcell

Will microcell work on prepaid go phone I don't have a contract phone

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Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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113K Messages

4 years ago

Hey @Teresadgre!

 

I can help you out with that!

 

In order to have a Microcell device in the home, it will require activation on a postpaid (contract) account. The good thing is there is a workaround to getting this Microcell working on your prepaid account.

 

If you have any friends or family with AT&T service, you can get the Microcell activated at your address but under their account information. Upon receiving the Microcell and setting it up, they will call in and provide us with the serial number on the device and enter in YOUR address for the GPS lock.

 

Hope this helps out. You can get additional information through the Microcell website.

 

Take care and enjoy your week!

 

Tim, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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8 Messages

4 years ago

Thank you
Brand User
ATTHelp

Administrator

 • 

113K Messages

4 years ago

@Teresadgre

 

You’re so welcome! Glad to help!

 

Keep in mind if you ever have any questions, just reach out to me or anyone of us here through the Community Forums!

 

Take care!

 

Tim, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

4 years ago

can you set up the microcell? if i give you the info..

Tutor

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8 Messages

4 years ago

Yes I can

Tutor

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8 Messages

4 years ago

Hope you can help me
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