Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
kchilds2016's profile

Contributor

 • 

1 Message

Thu, Nov 21, 2019 6:48 PM

Lost returned phones - HELP!!!

We upgraded our phones on 11/11 at our Local sams club. We sent the phone back on 11/13. I have the Trade in phone IMEI, RMA# on label, and the account number but I dont have the USPS tracking number. I am terrified they wont reach by the 24th!! help!!

ATTHelp

Community Support

 • 

195.7K Messages

3年前

Hello @kchilds2016,

 

We'd be more than happy to take a closer look into the status of your return. We'll be sending you a private message to request account information shortly.

 

Sean, AT&T Community Specialist

Need help?
The new iPhone 13
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.