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kchilds2016's profile



1 Message

Thu, Nov 21, 2019 6:48 PM

Lost returned phones - HELP!!!

We upgraded our phones on 11/11 at our Local sams club. We sent the phone back on 11/13. I have the Trade in phone IMEI, RMA# on label, and the account number but I dont have the USPS tracking number. I am terrified they wont reach by the 24th!! help!!


Community Support


195.7K Messages


Hello @kchilds2016,


We'd be more than happy to take a closer look into the status of your return. We'll be sending you a private message to request account information shortly.


Sean, AT&T Community Specialist

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