Lost 2014 Receipt - How long does AT&T store a Receipt? Any other way to request?
Background: I bought an iPhone online from AT&T in 2014. I have an extended warranty with a 3rd party insurer and i can claim the cost of replacement. I went to the AT&T store to get a duplicate invoice and for that I provided
- my IMEI# but nothing came up.
- provided my cell phone # associated with the phone still nothing came up.
The only thing that DID come up was my recent purchase (in 2016) with AT&T. The store person doubts that perhaps AT&T does not store the information that far.
1. How long does AT&T keep the information?
2. Is there any other way for me to request AT&T to dig up my invoice for 2014? I willing to pay a fee if they dig up the invoice - since it will save me money to claim the extended warranty. Please help!