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Jenibabe34's profile

Contributor

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1 Message

Thursday, May 7th, 2015 11:54 PM

Live Chat Help

Where did the Live Chat go???
I saw it earlier and when I came back it was nowhere to be found??? Getting kinda annoyed trying to chat!!!

Community Support

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15.2K Messages

9 years ago

Hi there! @Jenibabe34 Thanks for posting your question.

 

I’m sorry to hear of your frustrations. The chat option is still there, it’s just been moved to the lower right of the screen. It’s a blue tab that’s labeled as ‘Questions? Chat live’

 

Thanks!

Charise

Tutor

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4 Messages

9 years ago

I've been trying to do live chat for 3 days now.  The chat window does pop up, I pick what I want to talk about, log in to my account, and then it brings up my account overview page.

 

Then, no live chat window appears again.  Then I click on contact AT&T, and the live chat window tells me to log into my account....which I'm already logged into.  The live chat window options are for people who have forgotten their passwords, user id's, etc.

 

The live chat isn't working.

Contributor

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1 Message

8 years ago

need help to reset my email password.

Contributor

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1 Message

8 years ago

cant get my i cloud password 

 

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