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Tls05181977

New Member

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1 Message

Tue, Jan 19, 2021 9:49 PM

Left side of phone locked up

Anyone know why part of an iPhone would be locked? Seems while using apps left side of phone doesn’t work. Texting left side letters don’t work ie q ,a,z

Any insight would be helpful

thanks

Responses

ATTHelp

Community Support

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147.7K Messages

a month ago

Hi @Tls05181977

Thank you for reaching out to us. We'll be happy to help you.

If you have a screen protector on, that may be the issue; see if the screen is responsive without it. If the issue persists, do a hard reset of the phone. If the issue persists after that, please let us know and we can proceed from there.

Darais, AT&T Community Specialist